Regulated by:

Department of Arkansas State Police 
1 State Police Plaza Drive
Little Rock, Arkansas 72209
Ph. # 501-618-8600

Extended Limited Warranty 

A.  Warranty: If the transaction type is a "Direct Sale", any part of the system, including the wiring, installed under this Agreement which proves to be defective in material or workmanship within ninety (90) days of the date of completion of installation will be repaired or replaced at Gilbert Technologies LLC's option with a new or functionally operative part. Labor and material required to repair or replace such defective components will be free of charge for a period of ninety (90) days following the completion of the original installation. This Warranty does not apply to the "Conditions Not Covered by Warranty" listed below (the "Conditions") and if Customer calls Gilbert Technologies LLC for service under the Warranty and upon inspection by representative it is found that one of these Conditions has led to the inoperability or apparent inoperability of the system, a charge will be made for the service call whether or not they actually works on the system. Should it actually be necessary to make repairs to the system due to one of the Conditions, a charge will be made for such work at Gilbert Technologies LLC current applicable rates for labor and material. Service will be furnished  during normal working hours of 8:00 A.M. to 5:30 P.M. Monday through Friday, except holidays.

CONDITIONS: (a) Damage or extra service time resulting from accidents, acts of God, lightning, strikes, riots, floods, terrorism, acts of War, alteration, misuse, tampering or abuse, adjustments, repairs or maintenance not done by Gilbert Technologies LLC, or from parts, accessories, attachments or other devices not furnished by Gilbert Technologies LLC; (b) Customer's improper operation per instructions; (c) Adjustments necessitated by Video camera misalignment, improper monitor brightness and contrast tuning dials, or inadequate lighting on viewing area; (d) Trouble due to interruption of commercial power to the phone service or use of Non-Traditional Telephone Service; (e) Battery failure; (f) Devices designed to fail in protecting the System such as , but not limited to, fuse and circuit breakers; (g) System changes requested by Customer.

THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER'S EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING GILBERT TECHNOLOGIES LLC NEGLIGENCE, SHALL BE REPAIR OR REPLACEMENT AS SPECIFIED ABOVE. GILBERT TECHNOLOGIES LLC SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY OR DAMAGES TO PROPERTY, AND HOWEVER OCCASIONED, WHETHER ALLEGED AS RESULTING FROM BREACH OF WARRANTY OR CONTRACT BY GILBERT TECHNOLOGIES LLC OR NEGLIGENCE OF GILBERT TECHNOLOIGES LLC OR OTHERWISE. 

​​Emergency Service :

 +1.800-944-2440

Arkansas Licence # E94-020

Oklahoma Licence # 787

NICET